Case Study Reports

David Evans, CNC Trainer, Emerson Electric: "I am not aware of a single crash by any of our new operators that went through the MasterTask course. Plus, our experienced CNC machinists improved their performance almost immediately. They learned to do things they weren't able to do before."

Frank Clulow, New Hampshire Community College: "We started out with the " Mastering CNC Machining Centers" course. I had 20 people in the first class, which was really too many, but we paid for the courseware with that class. The retraining of experienced CNC people has really revealed some of the problems with basic on-the-job techniques. After going through the first few lessons, one of my brightest people with 20 years in the industry told me that he never fully understood the difference between Absolute and Incremental coordinates before."

"Since everyone gets 100% eventually on the tests, I evaluate the students by looking at the amount of time they spend on them. It is more important to have the reinforcement the simulations and test questions provide. The tudents really like the tests because of the immediate feedback and interaction they receive just like the video games they all grew up with. Yet, nobody gets hurt and machines don't get damaged."

Dale Wailezer, Clark College, Vancouver, Washington: "It's a 2 year program for CNC machinists. I also have a lot of people from industry coming back in to advance their skills. Everyone is self-paced in our open-entry / open-exit format. We are open from 8 AM to 10 PM each day. Ninety percent of the work is done in the lab. I had one experienced person in their twenties take the "Mastering CNC Machining Centers" course that was able to complete all 25 lessons and tests within 2 quarters by working 8 hours a day. He is now employed at a local shop for $20.00 an hour. Most students average 4 hours a day for a year working in the course."

"Since we started your program we have had as many as 80 to 100 people in a semester. My current class has 6 more people in it now than we had planned just to handle the demand. I also have 8 people waiting for the classes for next quarter. We are interested in looking at your online courses to help reduce the need for them to come to the campus to acquire the material."

Jim Hemphill, Holmes Community College: "We had several students in our class that had gone to the Mazak and the Okuma factory schools. Both commented that our course was much more comprehensive and that they learned a great deal more."

Tom Longman, Instructor: "The course worked very well. We installed the CD-ROM based tests on laptop computers and left the instruction and tests at the local plant. They then came to our campus and completed their lab work."

"They completed the course without a lot of contact with me. They were able to work on their own."

Robert Harn, Mid-East Ohio Vocational School: "I've looked at a lot of materials over the years and nothing I've seen in the industry compares. Your courses are really state-of-the-art."

"These are high-school students so we only have a limited amount of time with them. We used another company's 14 lesson series of training videos in the past. They are good, but I feel your materials are more advanced, have better graphics, and offer more with the use of the CD-ROM simulations. During the first year, we were able to finish through course 4 (19 lessons) of the machining center (out of 5 courses totaling 25 lessons). I think we'll eliminate some of the other materials from the curriculum next year and we'll be able to get through all 5 of your courses. It's very comprehensive."

"I'm a big advocate of your materials and I have recommended them to the local community college and others in manufacturing."

Christopher Groden, Tulsa Technology Center: "We began using the "Mastering CNC Lathes" and "Mastering CNC Machining Centers" materials a few years ago and started using the "Precision Measurement for Machinists" course recently. We contract with local manufacturing facilities to perform the training for them."

"Many of the people we work with in the state funded "Train-the-Trainer" program have between 10 to 15 years as foreman and supervisors in CNC. They often tell us they learn a lot from from the materials. It has been effective for both beginners and advanced machinists."

"MasterTask is our favorite curriculum for teaching machining from start to finish. We have been promoting it on a large scale in the local area. It made the difference for us over the last few years when things got slow."