"I am not aware of a single crash by any of our new operators that went through the MasterTask course. Plus, our experienced CNC machinists improved their performance almost immediately. They learned to do things they weren't able to do before." David Evans, CNC Trainer, Emerson Electric.
"We've had a growth spurt. We received contracts with Boeing, Cessna, and Northrop Grumman. Many of our employees had learned their skills on-the-job. That process simply fails to give them all they need to know. In our initial group of personnel, we have produced a reduction in set up and down time. We liked the idea that they could practice on these simulations without tying up our production equipment or making full-time teachers out of our supervisors. Plus, if the simulations eliminate just one mistake by one operator, it pays for a lot of training." Robert Jackson, Quality Control Manager, Precise Machining and Manufacturing.
"This is the most effective CNC training I've ever seen. We've put 8 of our more experienced operators through the program. They all are very supportive of it and recommended that all our operators go through it." Walter Voros, Manufacturing Manager, Teleflex Canada.
"On a scale of 1 to 10, the effectiveness of on-the-job training is a 1, where as this approach is a 9. We haven't had any tool damage or machine crashes for quite a while." Chuck Henzy, President, Precision Machine Products.
"The quality improvements and efficiency gains gave us a 10% increase in productivity. Scrap and rework caused by operator error declined by 87% on the Fanuc controlled machines." Gary Bomhoff, Boeing.
"We are relatively small, and we can't afford for people to make mistakes. I especially liked the ability to have people practice on the simulations of the CNC controls so we don't have them learning by trial and error at the machines. We were also pleased that the course produced the type of documentation we needed for ISO 9000 purposes."
Bob Grove, Cosmos Enterprises.
"Scrap has definitely gone way down on our first-article inspection. We would have a number pieces scrapped before we got one through inspection. Now the first piece usually passes. We don't have as many collisions either. They understand the code much better and that eliminates those big mistakes. We do a lot of short runs of 100 parts or so. Setups are frequent. I think we've seen a reduction there as well even though we've only completed the first three courses." Marty Maschino, Manufacturing Manager.
"We brought in a lot of unskilled people for the machining areas because we had a crush of orders. Some were existing operators that had minimal skills, others were housewives and restaurant cooks. We took anybody we could get at the time. The supervisors said it made a significant difference. The amount of information the employees gained was tremendous. Those that have gone through all of the lessons are now doing setups on their own. We take efficiency on every machine each day and on each shift. Excluding any downtime for maintenance or setup, the goal for the employees is 100% efficiency. We are currently at 89%." Sue Savage, Bronson Precision Products.
"After 55 hours in the course, our new trainees are able to work as machine operators with a minimum of help. It takes around 40 hours to re-train the experienced people." Paul Thomas, U. S. Electric Motors.
